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About Us

BCM is an Australian-based debt collection agency. We specialise in debt collection and credit information services. Our collectors have extensive experience in collections including:

  • Trade credit and commercial debt collection
  • Consumer lending and short term loans recovery
  • Insurance and liability debt recovery
  • Equipment hire
  • Medical debt recovery
  • School and child care fee recovery
  • Local Government rates and sundry debts
  • Commercial and residential tenancy debts
  • Debtor location and skip tracing

Licensed, professional agency

BCM is a licensed and bonded debt collection agency (DCL 5316, CAPI 410583122) and is a member of the Institute of Mercantile Agents, the Australian Institute of Credit Management and ACA International. We abide by the Code of Conduct and the Code of Ethics set out by the Institute of Mercantile Agents and ACA International. Our collectors receive extensive compliance training on the ACCC-ASIC Debt collection guidelines for collectors and creditors.

Why use BCM?

  • Easy to understand pricing
  • Online debt management system available 24-hours a day
  • Dedicated Account Managers who understand your business needs
  • Experienced and qualified staff committed to ongoing training
  • Extensive skills in locating missing debtors

Client portal

When you work with BCM, you have access to a powerful and comprehensive online debt management system.

Our debt management system allows you to:

  • Load single and bulk debts for collection
  • Track the progress, payments, correspondence and costs associated with each debt
  • View all notes, telephone calls and correspondence with the debtor
  • Communicate directly with your Account Manager